Carol Jackson ‘We are going to be unstoppable’

By IM Staff
Published: Thursday, 06 September 2018

In a quest to make HarbisonWalker International its customers’ ‘first and only call,’ Carol Jackson has pulled out all the stops. “We are not your old refractory company,” she tells Jo Isenberg-O’Loughlin.

It took a few years longer than her classmates at Uniontown High in Southwestern Pennsylvania predicted, but the Class of 1990’s crystal ball proved close to clairvoyant last year when Carol Jackson took the reins of the oldest and largest refractory producer in America."I missed it by five years," the...

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