SUBSCRIBER NOTICE: Technical issue with pricing database resolved [UPDATED]

By IM Staff
Published: Tuesday, 14 May 2019

Fastmarkets IM's pricing database is currently showing correct prices after a technical issue temporarily affected how some prices were displayed on May 13.

Fastmarket IM’s pricing database displayed some prices incorrectly on May 13 until the issue was rectified before 18:00 UTC. Please be aware that any prices extracted from the database during this period may be unreliable. Prices that appear in articles and market reports remained correct, however.

The prices currently appearing on the Fastmarkets IM database are accurate.

If you are uncertain about whether a particular price is right, please email pricing@indmin.com and we will get back to you as soon as possible.

Fastmarkets IM sincerely apologizes for any disruption this issue has caused.

Original subscriber notice, published on May 13 at 16.30 UTC.

Fastmarket IM’s pricing database is currently showing some prices incorrectly due to a technical error. We are working to resolve this problem as quickly as possible. Until then, please be aware that the pricing database is unreliable. Prices appearing in articles and market reports are still correct.

If you are uncertain about whether a particular price is correct, please email pricing@indmin.com and we will get back to you as soon as possible.

Fastmarkets IM apologizes for any disruption this will cause and are taking urgent measures to resolve the problem.



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